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Demo
Playbooks
Playbook · v1.2

Check a claim
Before it goes anywhere public.

Demo dataApproved procedure
v1.2 · reviewed 12 Sep

Check a claim

Before it goes anywhere public.

OHOwner Omar HaddadReview every 60 days

Inputs

Have these before you start

  • Exact wording
  • Where it will appear
  • The evidence on file

Templates

Start from an approved structure

Steps

5 steps, in order. Each one opens the record it touches.

  1. 01Search the approved list firstClaims
  2. 02If it is new, send the exact wording and the evidence
  3. 03Hold the asset until it is approvedAsset library
  4. 04Record every place it is usedClaims
  5. 05When a claim is retired, pull it everywhere that weekProducts

Quality checks

Before you mark the job complete

0 of 4 checked

Reference resources

Explains, does not instruct

Reference
Voice examplesBrand HQ · currentClaims listBrand HQ · currentCalendar status glossaryOperations · current

Unreviewed notes

Useful, not yet approved

Unreviewed

  • Store buyer questions from the preview

    Working notes from Tomás · not an approved procedure

  • What customers say in reviews

    Needs an owner and a review date

Know what you're following

Approved procedures tell you what to do. References explain. Unreviewed notes can inform a choice, but they never set the rule.